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Resolution T.S.C. Client Intake

Please know that once your information is submitted, Your information will be processed in the order it was received. One of our agents will contact you to verify your identity. Furthermore you will receive a contract via E-mail which allows us to work with your information on your behalf. if you have questions after reading it please ask the agent whom contacts you or reach out to us directly at 800-210-9812 press option 0 to be connected to a customer service agent. You may also E-mail us at [email protected] 

                                                 Resolution T.S.C. Intake

    Please take your time and fill out every detail required. Please double check all of your spelling and all the information you provided on this form, as it will be used to verify your ID when we contact you. 
    Please note that if you select Extended 12 Month there will be an additional cost associated with it and will need to be paid prior to services beginning also note that if you select standard and later wish to add the extended coverage prices are subject to change.
    000-000-0000
    XXX-XX-XXXX Please note your personal information will be protected and safeguarded. If you are uncomfortable with providing this information one of our friendly customer service agents will contact you to obtain it upon receiving your intake.
    00/00/0000 Please note your personal information will be protected and safeguarded. If you are uncomfortable with providing this information one of our friendly customer service agents will contact you to obtain it upon receiving your intake.

    If Retired just state Retired in the required field.
    How many Timeshares and contracts.
    Please provide us with your timeshare information. Separate with a comma
    Provide your I.E.S Case Manager's Name
    Please list the date in which you hired Resolution T.S.C.
    ***If there is more than one individual on said Timeshare(s) Please fill out below. If there is more than two individuals please place the third one in the Notes section below and include their Name, Number, E-mail address and Address. If you are missing any information please state that in the notes section as well and our team will aid and assist in obtaining said information.***
    Please note as stated above someone will be in contact with you in an effort to obtain or verify your SSN, DOB and a copy of your Identification within 24-48 hours. Upon Clicking Submit you will be taken to the upload center where you will be asked to upload a picture of your drivers license. This is used to verify your Identity. 
    **Please Note that in order for your account to be active with us, you will need to provide a clear picture of your drivers license, ID card, Passport and/or Military ID. You will also need to have signed our Client Contract. Please note this must be done for all parties involved on said time shares unless they are deceased. Additionally if you have already stopped payment please make a note above in the note section. otherwise advise us as to when you do stop making payments. All communications with CreditZap L.L.C. must be made by e-mail ([email protected]) or by calling into customer service (1-800-210-9812). If you have documents in which you need to submit to CreditZap after you have completed the next page you may do so by emailing the document to our document center ([email protected]). Please ensure your first and last name are listed in the subject line. 

    By clicking submit you understand that you will be contacted by our customer service team to verify all information. Please ensure all information is correct. If a second or third party is involved with this timeshare we must have their information. At the very least we must have Their name, E-mail (Unique) and Phone Number. 
Submit
All information is kept on a secure server and is never shared without written or recorded verbal consent.

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Hours of Operation


Mon - Fri: 
​9am - 5pm
Sat - Sun:  
By Appt.

Contact Information


Toll-Free 1-800-210-9812 Ext. 0
Fax: 219-627-9200
Email: [email protected]
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Docs: [email protected] 
​Scheduling: [email protected]

Headquarters -
16 W Main St. Ste 284     LaCrosse, IN 46348
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  • Home
  • Services
  • Client Login
  • Testimonials
  • Affiliates
  • Meet The Team
  • About Us
    • Privacy
    • FAQs
  • Upload Center
  • Careers
  • Credit Boost
  • Education
  • Scheduler